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2000 Employees
Software Development and IT Outsourcing
0 Active Projects
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ABOUT US

We are Intelligence Business Solutions ("IBS"), a software development and IT outsourcing company. By IT and business process re-engineering and forming an organization that people can enjoy work, we realize client growth together.

Intelligence Business
Solutions, Ltd

135-0061 7F Toyosufront, 3-2-20, Toyosu, Koto-ku, Tokyo, Japan
+81-3-6385-0900

IBS Global
Bridge, Ltd.

900-0029 3F Kafuna-Asahibashi, B-1 block, 1-9 Asahimachi, Naha City, Okinawa, Japan
+81-98-869-8518

Intelligence Business
Solutions VietNam Co., Ltd.

117-119 Ly Chinh Thang, District 3, Ho Chi Minh City, Vietnam
+84-8-3848-1200

OUR SERVICES

IBS is an IT outsourcing vendor in process improvement, IT, and organization.

System solutions

System solutions

Our over 30 years of experience as a system integrator enables us to accumulate system building capabilities for high quality system integration and cloud base solutions.

Outsourcing Solutions

Outsourcing Solutions

Streamline your existing process for increased productivity for ICT Outsourcing, Sales outsourcing, WEB Analytics, and Energy business outsourcing

Consulting

Consulting

Consulting services to help our clients reinvent itself in the ever challenging environment in IT infrastructure, process improvement, and human resources.

Products

Product

Our products are designed not only with increased productivity but also our motto of “Create fun work places with us” in mind.

HITO-Link (applicant tracking system), HITO-Talent (talent management system), and POS+ (POS system for restaurants and retails)

Global team system Development

Global team (Cross border teams)

Cross boarder programmers and engineers work together to create best products in class in the fastest way through increased use of set of technological tools and resources to communicate. We offer wide range of product design teams that suit your needs for product development outsourcing.

OUR WORK

Below three cases best represent projects where IBS capabilities are showcased.

CASE 1
Maintenance and upgrade of ERP
for a large logistics company

CASE 1 Maintenance and upgrade of ERP for a large logistics company

Contributing to 20% reduction in maintenance costs of ERP by outsourcing all the maintenance work to IBS. Removal of 3 other vendors and resulted in 50% reduction in erroes.

IBS’ proposal to leverage its offshore location in Vietnam for outsourcing destination. IBS trained its Vietnamese staff to be able to handle non-standardized work, enabling the Vietnamese staff to be able to do most of the work, significantly contributing to lower costs.

Lack of standard operating procedure (SOP) in the legacy system was causing inefficiency. IBS utilized automatic system visualization tool (Reverse Planet) to automatically recreate SOP, which eventually led us to the removal of “host”. As for xyz, change miner was employed to be familiar with the structure of the application. This helped us secure reliability of the system and identify all problems during the test.

IBS also helped the client with identification of action list necessary for adoption of IFRS and future look of the system.

CASE 2
Leverage big location data from
Travel Japan’s Wi-Fi networks

CASE 2 Leverage big location data from Travel Japan’s Wi-Fi networks

Building system to keep track of each user’s location for travel Japan ‘s WIFI over AWS

The company, Travel Japan receives several thousand information about each user’s location. The client needed to make sense of the big data generated by its 20,000 wifi spots. IBS was able to cut it over in less than 3 months through increased use of the latest cloud technologies (Amazon EC2, RDS, DynamoDB, CloudWatch, and ELB). IBS leveraged cloud techonologies to the maximum extend allowing even future expansion plausible.

The location information can be utilize to send optimal information about promotion information.

CASE 3
Account management for
Telecommunication company

CASE 3 Account management for Telecommunication company

Create optimal balance of IT and sales team. Increase revenue from existing customers while meeting complex and demanding needs.

IBS worked with of one of Telecommunication company’s franchise in which it provides one stop services for all office services. We provided them with holistic solutions from sales analysis, drafting sales strategy, and implementation.

The keys to success are internal meetings designed to share interaction with clients with other members in the sales team to be able to provide consistent services across regardless of the client and introduction of standard operating procedure (SOP). This has given the client very clear visibility in its process, reducing minor mistakes and increased productivity.

This project has allowed Telecommunication company to focus on what is important.

GLOBAL TEAM

We leverage information and communication technologies (ICT) to create cross border product development teams. ICT has made geographical locations virtually irrelevant.
IBS’ “Global Team” model enables us to conduct software development irrespective of location.

Our own software development office
Tokyo Okinawa Ho-Chi-Minh

Tokyo

Toshihito Nagai

Intelligence Business Solutions, Ltd.
Managing Director, IBS group CEO

Globalization in IT has gained significant momentum in Japan. However, to fully become global, Japanese IT engineers must become fluent in English. Through IBS’ Global Team model where software and service development is conducted in English, we are committed to accelerate our exposure to the globalization in IT.

Okinawa

Shingo Tsuboi

IBS Global Bridge, Ltd.
Managing Director

Since the birth of the internet in the late 20th century, the world has dramatically become small. This is especially the case with IT software industry where software development can be easily done through increased use of information and communication technologies. We strive to deliver optimal results in the fastest way possible through use of our Global Team model where all development is done in English so that all engineers can work together regardless of their nationalities.

Ho-Chi-Minh

Yoshihito Satoyoshi

Intelligence Business Solutions Vietnam Co., Ltd.
General Director

Virtually free communication technologies and English have given software engineers in South East Asia an access to the world’s latest technologies. This has leveled the playing field, enabling them to deliver the same quality of products as those Western engineers. IBS Vietnam is poised to best take advantage of this trend and provide high value added IT services together with our parent company, IBS Japan. and further emerge to partner with companies all over the world. This has been a significant tailwind for Asian software companies and made great contribution to their emergence to the global IT space. IBS sees further potential in Asia business. We are going to leverage Asia’s IT to provide services to areas beyond Asia to the world.

PARTNERSHIP

We have actively been searching partners willing to work with us.
Our global team concept makes your location irrelevant

Software Sales Partnership

Our group (TEMP GROUP) has sales offices in Japan, China, Korea, Singapore, Malaysia, Indonesia and Vietnam. However, we don’t have enough sales office in except Asia such as US and Europe. IBS want to provide software development service to all over the world by making partnership.

Software Development Partnership

IBS has currently more than 800 software developers in Tokyo, Okinawa and HCMC combined. To further expand our client reach, we are actively looking for new partners from all over the world. Our Global Team model makes your location irrelevant.

Privacy Policy

Our company exists and operates under the principle of “Sharing the experience of realizing the solid growth of our customers through IT/process reform and creating organization full of joy toward work”. According to this principle, our company places the greatest importance and highest priority on properly protecting and managing the privacy/personal information of all stakeholders including customers, our employees and employees of entrusted companies in carrying out our business activities.

Along with constructing personal information protection management systems, our company will establish the following personal information policy and will notify such policy to our employees and employees of entrusted companies, and will make effort to appropriately protect the personal information in compliance to this policy.

1. Acquisition, use and provision of personal information:
Intelligence Business Solutions shall identify and clearly specify the scope necessary for personal information to be used to achieve business objectives and, shall only acquire personal information through legal and fair means. Personal information acquired by Intelligence Business Solutions shall only be used/provided within the scope necessary to achieve previously specified business objectives and, shall not be used for purposes outside the scope required to achieve said aims of use. In addition, Intelligence Business Solutions shall implement periodic checks to ensure that personal information is not being used etc for purposes other than the said objectives.

2. Compliance with laws, state policy and other regulations in relation to personal information:
Intelligence Business Solutions shall comply with laws, state policy and other regulations relating to personal information and, shall ensure the appropriate protection and management of personal information in accordance with the personal information protection management system, JISQ15001:2006.

3. Prevention of damages and personal information leakage/loss and, corrective measures:
Intelligence Business Solutions shall implement appropriate security measures to prevent unauthorized access, loss, destruction, alteration and leaks of personal information. Also, these security measures shall be periodically and promptly reviewed and revised.

4. Complaints and inquiries:
Intelligence Business Solutions shall endeavor to sincerely address complaints, questions and inquiries etc. regarding the handling of personal information.

5. On-going improvements to the personal information protection management system:
To safely protect personal information, Intelligence Business Solutions shall implement without fail the `Plan-Do-Check-Act` (PDCA) cycle based on the personal information protection management system and, shall make on-going improvements relating to personal information protection.

Handling of personal information
Inquiries regarding personal information protection
Personal Information Complaints/Inquiries Desk, Intelligence Business Solutions, Ltd
E-mail:ibs-privacy@inte.co.jp

Handling of Personal Information

Personal Information provided to the Company is to be handled as follows.
In the event of any conflict between the Japanese and English versions of these terms, the Japanese version shall prevail.

1. Purpose of Using Personal Information
The Company may use personal information obtained from outside only for the purposes listed below.

- Information on customer representative
Execution of task to provide application service, Execution of customer management task and task accompanying such customer management, Information on service provided by the Company and our group

- Information on person that applied for seminars and courses
Operational management of seminars and courses, Operational improvement of future seminars and courses, marketing activity and survey to improve service, Information on service being provided by the Company and our group

- Information on person who made inquiry or opinion
Response to inquiry or opinion, Information on service being provided by the Company and our group related to the content of inquiry or opinion

- Information on person who applied for the Company’s job offer
Contact information and sending of material pertaining to the selection process schedule of the Company’s hiring activity, Selection of applicants, recruitment management task and execution of task that accompanies these items

- Information acquired from public information
Information on service provided by the Company and our group

- Information about a person who were interviewed through publicity activity and information acquired during such activity
Publishing on promotional magazine, pamphlet and home page of the Company and TEMP GROUP, Publishing of article to the media, Contact information needed for promotional activity such as interview request, etc.

- Information on receiving of deposit pertaining to entrustment task
Performing tasks requested by the entruster for the sake of providing the following services, IT consulting, System integration, IT renovation (maintenance and operation), Development, maintenance, and operation of global system, Base design and construction of ICT system, ICT outsourcing solution, New energy outsourcing, Sales marketing, Contact center, Personnel solution, Other tasks requested by the entruster

- Use information on products by the Company
Analysis aimed at improving service quality

- Information recorded on surveillance camera
Safety management such as preventing crime

- Information on recorded audio
Utilized to improve quality of telephone response, Accurate recording of content, re-confirmation of content

Furthermore, if the Company separately specifies the use purpose while gathering separate personal information, and if the subject person either receives a notice or consents to such specified portion, such specified portion of use purpose will apply for said separate personal information.

2. Provision of Personal Information
Except for cases prescribed by law, personal information acquired by the Company will not be provided to third parties without the prior consent of the person concerned.

3. Rights of Information Provider
In the event of a request for notifying the purpose of use, or a request for the disclosure, correction, addition, deletion or suspension of the use of information, the erasure of information, or suspending the provision of information to third parties, the Company will respond promptly in accordance with the prescribed procedures. Please note that it may not be possible to respond to requests when doing so would adversely affect business operations.

4. Voluntary Basis
Personal information is provided on a voluntary basis. However, those who do not provide such personal information as required by the Company, or make incomplete entries, may not be contacted by the Company in the future.

5. Collection of the personal data by the methods hard to be recognized by site visitors
(1) Cookies
In the Company’s websites, the Company uses Cookies to collect information for the purpose of enhancements of the Services, to manage store and connect sessions and to improve convenience and utilize the statistic data. The Company also uses the third-party Cookies to measure the efficiency of the advertisements. Additionally, the Company uses the Cookies to optimize and display the most efficient advertisements on the third party’s websites, based on the information such as site visitor interests or accessing history under the advertising distribution contracts with the third party. While user may disable Cookies the settings of the devices browser, disabling Cookies may prevent the users from using certain parts of the Services. Users can see the manuals of its browser to manage the Cookie.
(2) Access Information
In the Company’s websites, the Company collects the users accessing history using Web-beacon of its own or provided by a third party.

Personal Information Protection Manager
Person in charge of the compliance department

Contact Offices for Complaints or Inquiries
Personal Information Complaints/Inquiries Desk, Intelligence Business Solutions, Ltd
E-mail: ibs-privacy@inte.co.jp